logo

Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR CARGOBOOKING.AERO WEBSITE AND OUR “CARGOBOOKING” MOBILE DEVICE APPLICATION

What's in these terms?

These terms tell you the rules for using our website, cargobooking.aero (our site), and our “CargoBooking” mobile device application (our app).

Who we are and how to contact us

Our site and our app are operated by Awery Software FZ-LLC ("we", “our” and “us”). Our main trading address is Al Jazirah Al Hamra, RAKEZ Business Zone-FZ, Ras Al Khaimah, UAE.

To contact us, please email sales@cargobooking.aero or telephone our commercial enquiry line (the details of which are on our site).

By using our site or our app you accept these terms

By using our site or our app, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site or our app.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site and our app:

  • Our Privacy Policy. See further under How we may use your personal information below.
  • Our CargoBooking Portal Terms and Conditions and our EULA, which set out the permitted uses and prohibited uses of our site and our app. When using our site or our app, you must comply with our CargoBooking Portal Terms and Conditions and/or our EULA (as applicable).
  • Our Cookie Policy, which sets out information about the cookies on our site or our app.

If you make bookings using our CargoBooking platform accessible via our site or our app, our CargoBooking Portal Terms and Conditions will apply to the making of such bookings.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site or our app, please check these terms to ensure you understand the terms that apply at that time. 

We may make changes to our site and/or our app

We may update and change our site and/or our app from time to time to reflect changes to our products and services, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site and/or our app

Our site and our app are made available free of charge.

We do not guarantee that our site or our app, or any content on our site or our app, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site or our app for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site or app through your internet connection or mobile device are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at sales@cargobooking.aero.

How you may use material on our site or our app

We are the owner or the licensee of all intellectual property rights in our site and our app, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site or our app for your personal use and you may draw the attention of others within your organisation to content posted on our site or our app.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site or our app must always be acknowledged.

You must not use any part of the content on our site or our app for any commercial exploitation purposes without first obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site or our app in breach of these terms of use, your right to use our site or our app will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Accuracy of information on our site and our app

Although we make reasonable efforts to ensure all of the data and information on our site and our app is accurate, complete and up-to-date, we make no representations, warranties or guarantees, whether express or implied, that the content on our site or our app is accurate, complete or up-to-date.

We are not responsible for websites or apps we link to

Where our site or our app contains links to other websites, apps and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites, apps or resources or any data or information you may obtain from them.

We have no control over the contents of those websites, apps or resources.

User-generated content is not approved by us

Our site and our app may include data, information and materials uploaded by other users of our site or our app. This information and these materials have not been verified or approved by us.

If you wish to complain about content uploaded by other users, please contact us on sales@cargobooking.aero.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of your use of our CargoBooking platform and the supply of any related products or services to you, which will be set out in our CargoBooking Portal Terms and Conditions.

Please note that we only provide our site and our app for commercial or business purposes. As such: (i) we exclude all implied conditions, warranties, representations or other terms that may apply to our site, our app or any content on our site or our app; and (ii) we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (a) use of, or inability to use, our site or our app; or (b) use of or reliance on any content displayed on our site or our app. In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

Uploading content to our site or our app

Whenever you make use of a feature that allows you to upload content to our site or our app, or to make contact with other users of our site or our app, you must comply with the content standards set out in our CargoBooking Portal Terms and Conditions and our EULA (as applicable).

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site or our app will be considered non-confidential and non-proprietary. Any such content, whether it constitutes booking data or information, product or service-related testimonials, or other product or service-related comments, disclosed, submitted or offered to us shall constitute an assignment to us of all worldwide right, title and interest in, to and under all copyrights and other intellectual property rights in all such content. We will own exclusively all such right, title and interest and shall not be in any way limited in its use, commercial or otherwise, of any such content.

We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any content that you submit for any purpose whatsoever, without restriction and without compensating you in any way.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site or our app constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site or our app if, in our opinion, your post does not comply with the content standards set out in our CargoBooking Portal Terms and Conditions and our EULA (as applicable). We may also take any other action that we reasonably deem to be appropriate.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site or our app will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site and our app. You should use your own virus protection software.

You must not misuse our site or our app by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site or our app, the server on which our site or our app is stored or any server, computer or database connected to our site or our app. You must not attack our site or our app via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site and our app will cease immediately.

Rules about linking to our site or our app

You may link to the home or landing page of our site or our app, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site or our app in any website or app that is not owned by you.

Our site and our app must not be framed on any other site or app, nor may you create a link to any part of our site or app other than the home or landing page.

We reserve the right to withdraw linking permission without notice.

The website or app in which you are linking must comply in all respects with the content standards set out in our CargoBooking Portal Terms and Conditions and our EULA (as applicable).

If you wish to link to or make any use of content on our site or our app other than that set out above, please contact us on sales@cargobooking.aero.

Which country's laws apply to any disputes?

Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the English courts will have exclusive jurisdiction.